Wednesday, January 28, 2009
Kudos to Hyundai
I'm upset. I work in the industry where ideas are king. Newness is necessary. In the midst of this economic crisis I couldn't help but hone in on the auto companies. I was irate at the GM commercial blitz during the football playoffs. In a time when you need to do something drastic, instead of changing from within and taking some personal accountability, you decide to ask the government to bail you out.
Here's an example of not changing. I must have seen 30-40 GM commercials during the playoffs (and I only watched a few games) advertising your red tag event. Seriously? Wow, the price on the tag is the price you get? Haven't we all heard that same campaign for the last 10 years? Haven't you learned that what you've been doing in the past hasn't been working? It's time for change, not sameness. For once, try something new, something different, something that will actually spark a would-be buyer to take notice. No, I'm not talking about another finance offer. And guess what else, the next campaign you tried fails too. The one that says something that's apparently unique about your vehicles and the spot ends with "From GM...surprised?" No GM, I don't think any of us are surprised.
Then I saw the Hyundai ad. The one where they talk about the economy and troubling times and offer to buy the vehicle back from you if you lose your job. Now that's brilliant, compelling and emotionally engaging. And from what I can tell, not a huge investment. Do you see the difference, GM? They started with an idea that would strike at the emotions of a consumer...maybe even get someone who's on the fence about buying, worried about their job, to consider making the purchase and benefiting this economy.
Maybe you want me to blame your ad agency for the lack of engagement? Well, you're the one who hired them and approved the campaigns so I'm looking at you instead.
As for the employees of GM and Chrysler, the only people you should be upset with is your employers. This isn't a government issue, this is a mismanagement issue. I'm certainly torn on the idea of a bailout, looking at it more to save your job than to save the company, but regardless, if they don't start making some changes, they deserve to disappear.
I'm not auto-maker expert. But I am in the business of creating engaging experiences. More importantly, I'm a consumer. There's not much GM or Chrysler could do to win my business. I see failure all over them. Maybe I'm still reeling from the fact that GM thought a Hummer would be a good idea. As for Ford, I used to be on the fence. But something changed in the early 2000s. The cars they started creating just made more sense. I've been following @scottmonty (Ford's social media guy) on Twitter for quite a while and have appreciated what he has had to say. Whether Ford needs the bailout or not, I think it was a brilliant move for them to say they didn't and they'll be fine. A little confidence never hurt anybody.
I'm in the market for a vehicle, something that supports my third child that's on the way. I was starting to think the AWD Ford Flex, but now I'm wondering what my options are with Hyundai (besides the minivan).
@jasonrysavy
tags: catalyst studios, minneapolis, minnesota, design, graphic design, interactive, catalyst,
We (I) have not made a news post in quite some time. Why? It's simple really, it's called Twitter. Catalyst tends to spread all our news on Twitter and I feel like I'm repeating myself here, only in a much more ramble-ramble sort of way. Here's a few excerpts from catployees on Twitter from the last few days. And yes, some of them are nonsense, but it certainly gives you an up to the minute idea of our banter. Follow us on Twitter to experience more, or to find out exactly what is going on around Catalyst.
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